Network Support Services
Network Support Services

Network Support Services

The network support services program is designed for entry-level, intermediate, and advanced level students. Students will gain the skills necessary for employment in the field of Information Technology through a combination of classroom instruction and hands-on training. This program is competency based and is eligible for articulated college credit.*

Program Mission

The mission of this program is to provide training in the field of computer network administration and wireless-networking technologies through a combination of industry recognized certification courses and state-of-the-art instruction.

Program Content

Software Applications and Operating Systems
Electronic Communications via the Internet
Web Page Components
Computer Operation
Maintenance and Repair
Networking Fundamentals
Installation, Maintenance and Administration
Wireless Communication and Networking

Industry Certifications and Licenses

Microsoft Office Specialist (MOS)
CompTIA A+
CompTIA Network +
Cisco Certified Entry Networking Technician (CCENT)

Central Florida Wage Statistics

Average Entry Wage: $28.95 | Average Wage: $48.71
**Statistics are only a guide and should not be the sole factor in your career decision.

Source: Florida Department of Economic Opportunity**

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Full Time:
Monday - Friday
7:00 am - 2:00 pm

Monday, Tuesday, and Thursday
5:00 pm - 9:00 pm


Estimated program cost $4,513 in tuition plus lab, fees, certifications, and other fees.


Greg Hobbs

Scott Thomas

Program Number


Program Requirements


Program Commitment

1050 Hours

Occupational Completion Points

Information Technology Assistant- 150 hours
Computer Support Assistant - 150 hours
Network Support Help Desk Assistant - 150 hours
Network Support Administrator - 150 hours
Senior Network Administrator - 150 hours
Wireless Network Administrator - 150 hours
Data Communications Analyst - 150 hours
*Successful completion of an OCP may qualify a student for employment.

Program Textbooks

A+ Guide Text 9th Ed. (DE Students Only)
(ISBN: 9781305266438)

A+ Guide Lab Manual 9th Ed. (DE Students Only)
(ISBN: 9781305266544)

Microsoft Office 2016
(ISBN: 9781305871809)

Network+ Text 7th Ed. (DE Students Only)
(ISBN: 9781305090941)

Network+ Lab Manual 7th Ed. (DE Students Only)
(ISBN: 9781305093096)

Test Out Pro. PC Pro Ebook for Net+
(ISBN: 9781935080435)

Test Out Pro. PC Pro Ebook for A+
(ISBN: 9781935080428)

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